Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund.
Refunds will be charged back to the original form of payment used for purchase. Refunds may take a 5-6 business days to reflect in your bank account.
Customer is responsible for shipping charges when making returns.
Received an item that doesn’t fit or is not suitable or wrong item received? No problem, We accept exchange, our exchanges policies are designed to make that as easy as possible.
Eligibility for Exchange
To be eligible for an exchange, please ensure:
The item is unused, unwashed, and unworn.
All original tags and packaging are intact.
You contact us within 3days of receiving your order.
The product is returned within 14 days after we approve the exchange request.
How to Request an Exchange
Email our support team at support@greatkilt.co.uk with your order number and reason for exchange.
Our team will review and confirm your request.
Once approved, send the item back to our return address provided in the confirmation email.
When we receive your return, we’ll dispatch your replacement item promptly.
Return Address
59 Trafford Road Thornton Heath London, CR7 6DR United Kingdom
support@greatkilt.co.uk
+447459671018
Give us a shout if you have any other questions and/or concerns.
Email: support@greatkilt.co.uk
Phone: +447459671018
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